The best place to request backing for nothing plugins is in the bolster discussions. You can discover the bolster going so as to gather to the particular plugin’s page on the archive and tapping the bolster tab. Before you make the bolster string, verify that you have experienced the FAQ page. It’s additionally best to Google the issue to check whether another person have addressed it already. In your bolster string, you need to be deferential, clear and brief. A wrong illustration would be:
“Hey dude, there’s a problem with your @#$1 plugin. Don’t create *&%^ if it doesn’t work. I wasted X hours on this stupid thing. Care to help?”
On the off chance that you write in an accusatory tone like that, you will put on a show of being an A$$. Odds are that you will never get any assistance either. You ought to be careful that you are requesting that a specialist take as much time as required and answer your inquiry for nothing. One of the most ideal approach to show admiration is rundown all that you have done up to that indicate take care of the issue. This demonstrates that you are not some troll who simply need others to do their work for nothing out of pocket. In a bolster message like above, you are tending to all the conceivable things an engineer would need to answer your inquiry. Once in a while, they may request that see your site’s URL and/or the rundown of plugins you have actuated.
Whatever you do, kindly DO NOT call them regardless of the fact that you see their number recorded on their site. You additionally would prefer not to SPAM the greater part of their correspondence channels. For instance, a bolster string + tweet is sufficient.
Support thread + Tweet + Facebook Message + Email + Phone call = ANNOYING
At the point when utilizing a business plugin or topic, it is constantly prescribed to utilize the fitting channels of backing. Most business items like Gravity Forms, Studio Press, Secure, and so on have assigned bolster zones. Making inquiries anyplace beside their assigned WordPress Support territories would not get you much offer assistance.
For instance: when a client comes to us requesting business subject bolster, we just request that they ask on the suitable channels. We do this not to be inconsiderate, but rather to make the best decision. When you buy a business plugin or subject, it accompanies support. In the event that you downloaded a business plugin/topic without paying for it through a downpour webpage, then you don’t merit our backing.
Ultimately, only in light of the fact that you paid for the item doesn’t imply that you shouldn’t be decent. You ought to dependably be decent to the bolster individual. A large portion of those gentlemen/young ladies truly appreciate helping other people, yet you can truly demolish their day by utilizing antagonistic words. So please make an effort to remain decent. click here for more information
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